Using this easy and convenient online service, businesses with a valid account number may make payments and account changes for the following taxes: business license, business tangible property, food and beverage, admissions, lodging, room, and short term rental taxes

Initial applications for a new Business License are NOT accepted through this website. Please contact the Office of the Commissioner of the Revenue, Business Revenue Team at 757-664-7886 or apply online at the Commissioner’s website www.norfolk.gov/revenue for a new Business License.

In accordance with Norfolk City Code, business license payments and business personal property filing forms are due on or before March 1. Other business taxes are due on or before the 20th of the month following the tax period. Taxpayers are responsible for retaining confirmation of any payment or account change. The date and time of filings to the Commissioner of the Revenue will correspond with the confirmation information provided to the taxpayer and could be used for the assessment of penalty and/or interest as may be required by Virginia and/or City of Norfolk Code. The City assumes no responsibility for incorrect information entered by the taxpayer. Failure to understand any information provided herein will not constitute grounds for the waiver of any penalties or interest due to late filings or payments.

The following payment options and convenience fees are available when using this facility:

  1. Enter the filing information online, print the filing invoice then mail the invoice and payment as currently done. (No additional fee)
  2. E-Check is available for a fee of $1.50 (1 dollar 50 cents) per transaction. (Fee subject to change at the discretion of the City Treasurer)
  3. Credit cards and PayPal online payment services are available and these are secure and convenient options for paying taxes. A convenience fee of approximately 2.2% per item PLUS a transaction fee of $0.30 (30 cents) will be added. Adjustments or payments processed through this system may not be reflected immediately.

Every effort has been made to provide the most accurate tax information. Discrepancies should be reported to the Commissioner of the Revenue Business Revenue Team for investigation. The data provided within this site does not constitute a legal document for properties or taxes and should be used for informational purposes only. Neither the City of Norfolk, the Commissioner of the Revenue, nor the City Treasurer’s Office assumes any responsibility or liability for any direct or indirect damages resulting from the use or misuse of this data.

Commissioner of the Revenue
Monday – Friday 8:30 a.m. to 4:45 p.m.

To link another account the account PIN must be the same.

  • 10 to 25 characters in length
  • 10 to 25 characters in length
  • At least 1 special character
  • At least 2 digits
  • At least 2 upper case characters
  • To link another account the account PIN must be the same.

If you are required to submit supporting documentation for your Assessment Information request, do ONE of the following:

  • Scan / Upload the document(s) as follows:
    1. Scan or digitally photograph the document(s).
    2. Save the image of your document to your computer as a single file.
    3. Click the browse button, find the saved file and attach it to the Assessment Information request
  • Mail document(s) copies to:

    Commissioner of Revenue
    Attn: Business Tax
    PO Box 2260
    Norfolk, VA 23510

  • FAX document(s) to: (757) 441-1346, BT